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Malaysia PDPA Compliance

King88 Privacy Policy — Our Commitment to Protecting Your Personal Data

At King88, member privacy is more than a legal obligation — it is a core value we hold to the highest standard. This document clearly and transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Last updated: 1 January 2026
Compliant with Malaysia's PDPA 2010
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SSL 256-bit
Banking-grade encryption for all your data
Read This Policy

King88's Data Protection Commitment

6 core principles that guide how King88 handles your personal information

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Full Malaysia PDPA Compliance
King88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out lawfully, transparently, and for clearly stated purposes.
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Banking-Grade 256-bit SSL Encryption
All data transmitted between your device and King88's servers is protected using TLS/SSL 256-bit encryption protocol — the same technology used by Malaysia's leading banking institutions such as Maybank and CIMB.
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No Sale of Data to Third Parties
King88 does not sell, rent, or disclose members' personal information to third parties for marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity to be traded.
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Minimum Data Collection Principle
We collect only the data genuinely necessary to deliver a quality King88 experience. No information is collected in excess or retained for longer than required.
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Right to Access & Correct Data
As a King88 member, you have the right to access, review, and request corrections to any personal information we hold about you. Requests may be submitted through our customer support.
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Data Storage on Secure Servers
King88 member data is stored in secure data centres with strict physical and digital access controls. Regular internal and external security audits are conducted to ensure no data breaches occur.
Content

This Privacy Policy describes King88's ("Platform", "We") privacy practices regarding the collection, use, and disclosure of your personal information ("Member", "You") when you use our platform at https://king88-app.net. By using King88, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform.

1Scope and Introduction to King88's Privacy Policy

This Privacy Policy applies to all users and members of the King88 platform, including individuals who visit our website without registering, registered members who have not yet made a deposit, and active members using any of our services.

King88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing how organisations in Malaysia handle individuals' personal data. Our adherence to the PDPA is more than a legal obligation — it reflects King88's core values in upholding the trust and confidence of our members.

This policy covers all aspects of how King88 handles personal data, including collection, storage, processing, use, sharing, and deletion of member data. It also outlines your rights under the PDPA and how you may exercise them.

Definition of Personal Data: In this document, "personal data" refers to any information that can be used to identify you directly or indirectly — including your name, phone number, email address, MyKad number, payment information, and platform usage data.

2Types of Personal Data We Collect

King88 collects various types of personal data depending on the nature of your interaction with our platform. We practise data minimisation — only information genuinely necessary to deliver quality service to you will be collected.

Data you provide directly to us:

Full name Phone number Email address MyKad / Passport number Date of birth E-wallet account information Bank account information Residential address

Data collected automatically when you use the King88 platform:

  • Your device's IP address and associated geographic location (state within Malaysia).
  • Device type, operating system, and browser version you are using.
  • Activity log data — pages visited, access times, and in-platform actions.
  • Transaction history including deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, and other methods, as well as withdrawals.
  • Gaming history including slots, live casino, poker, football betting, e-sports, and jackpots.
  • Session data — time spent on the platform and general usage patterns.
KYC Note: For identity verification purposes (Know Your Customer), King88 may request copies of identification documents such as a Malaysian MyKad and proof of payment method. These documents are handled with the highest security standards and are not shared with third parties without clear legal requirement.

3How King88 Uses Your Personal Data

King88 uses the personal data collected for the following purposes, all of which are lawful under Malaysia's PDPA. Every use of data is directly related to the provision and improvement of King88's services:

  • Account management: Creating, verifying, and managing your King88 member account, including the registration process and KYC verification.
  • Financial transaction processing: Processing deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, and other local Malaysian payment methods, as well as processing withdrawals to your account.
  • Gaming services provision: Enabling access to all King88 games, including slots, live casino, poker, Sports Betting for Malaysia Super League and EPL, e-sports, and progressive jackpots.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, duplicate account usage, and any activity that violates King88's Terms & Conditions.
  • Service communications: Sending important communications related to your account, transactions, platform updates, and security notices.
  • Customer support: Processing enquiries, complaints, and assistance requests submitted through King88 customer support.
  • Platform improvements: Analysing usage patterns (in aggregate and without individual identification) to improve King88's interface, performance, and user experience.
  • Legal compliance: To fulfil the legal and regulatory obligations applicable to King88's operations in Malaysia.

King88 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent.

4Sharing Data with Third Parties

King88 values your privacy and limits the sharing of personal data to situations where it is strictly necessary. We do not sell or rent member data to third parties for marketing or commercial purposes.

King88 may share your personal data only in the following circumstances:

  • Payment service providers: Required transaction information is shared with authorised payment processors — including DuitNow providers, FPX gateways, and relevant e-wallet providers — solely to process your transactions.
  • Game and software providers: Required information is shared with licensed game providers such as Evolution Gaming and Pragmatic Play solely for the purpose of delivering gameplay.
  • Technology support service providers: Technology vendors supporting King88's platform operations are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.
  • Legal authorities: King88 will disclose required data to Malaysian government authorities when mandated by law, court order, or in the context of a legitimate criminal investigation.
  • King88 rights protection: In exceptional circumstances where King88 needs to defend its legal rights, including the enforcement of Terms & Conditions or responding to legal claims.
Our Guarantee: All third parties who receive data from King88 are bound by contractual agreements requiring them to protect that information to the same or higher standards that we apply ourselves.

5King88 Data Security Measures

King88 continuously invests in security infrastructure to ensure members' personal data is protected against unauthorised access, modification, disclosure, or destruction.

  • Data encryption in transit: All communications between your browser and the King88 platform are protected using TLS 1.3 protocol with AES-256-bit encryption.
  • Data encryption at rest: Sensitive data, including payment information and passwords, is stored in encrypted form using modern cryptographic algorithms.
  • Multi-level access controls: Internal access to member data within King88 is strictly restricted on a need-to-know basis — only staff who require access for their designated work purposes are granted permission.
  • 24/7 security monitoring: King88's automated monitoring system detects and alerts our security team of any suspicious activity in real time.
  • Periodic security audits: Regular internal and external security audits are conducted to identify and address any system vulnerabilities.
  • Incident response procedures: King88 has established incident response protocols to address any data security breaches swiftly and effectively.

While King88 takes all reasonable security measures, no security system can be guaranteed 100% foolproof. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

6Your Rights Under Malaysia's PDPA

As a King88 member protected under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to the personal data we hold about you:

1
Right to Access

You have the right to request a copy of the personal data we hold about you. King88 will provide this information within 21 business days.

2
Right to Correction

You have the right to request corrections to any personal data that is inaccurate or out of date. Basic account information can be updated directly through your King88 account settings.

3
Right to Withdraw Consent

You may withdraw consent for any non-mandatory data processing at any time, including the receipt of marketing communications.

4
Right to Be Informed

You have the right to be informed about how your data is used. This Privacy Policy is part of our commitment to keeping you fully informed at all times.

5
Right to Lodge a Complaint

If you believe King88 has violated your privacy rights, you have the right to file a complaint with the Malaysian Personal Data Protection Commissioner.

6
Right to Erasure (Account Closure)

When you close your King88 account, we will delete or anonymise your personal data in accordance with our data retention schedule, except where retention is required by law.

How to Exercise Your Rights: To exercise any of the rights above, contact King88's Data Protection Officer by email at privacy@king88-app.net or via our platform's live chat. Please clearly state the nature of your request and include proof of identity for verification purposes.

7Use of Cookies and Tracking Technologies

King88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.

Cookie Type Purpose Duration Deniable?
Essential Cookies Maintaining your King88 login session and core security settings Session / 24 hours No — required for the platform to function
Preference Cookies Saving your language preferences, display settings, and personal configurations 30 days Yes — via browser settings
Analytics Cookies Understanding how members use King88 to improve the platform (aggregate data, not individual data) 90 days Yes — via cookie settings
Security Cookies Detecting unauthorised access attempts and protecting your account 7 days No — required for security

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the King88 platform.

8Data Retention and Deletion Period

King88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

  • Active account data: Retained for as long as your King88 account remains active and has not been closed.
  • Financial transaction records data: Retained for a minimum of 7 years from the transaction date in accordance with Malaysia's financial and tax legal requirements.
  • KYC verification data: Retained for 5 years after account closure in accordance with anti-money laundering compliance requirements.
  • Customer support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Closed account data: Personal data no longer required for legal purposes will be deleted or anonymised within 90 days of account closure.
Early Deletion Requests: You may request the deletion of personal data that is not subject to legal retention obligations by contacting us. King88 will process such requests within 30 business days.

9Children's Privacy

King88 is a platform exclusively for adults aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete the information and close the associated account. If you believe a minor has registered a King88 account, please contact us immediately at support@king88-app.net.

10Changes to This Privacy Policy

King88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, technological developments, legal requirements, or operational needs. Any material changes will be communicated to members via a prominent notice on the platform or by email.

The "Updated" date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the King88 platform after any changes are published constitutes your acceptance of the updated privacy policy.

We encourage you to review this page periodically to stay informed on how King88 protects your information.

11Contact King88's Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how King88 handles your personal data, please contact us through the following channels:

Privacy Email

Privacy@king88-app.net
Response time: within 2 business days

24/7 Live Chat

Available directly on the King88 platform. State that you have a data privacy enquiry.

General Support Email

Support@king88-app.net
For general enquiries regarding your account and services

Malaysia PDPA Commissioner

A formal complaint may be submitted to Malaysia's Personal Data Protection Commissioner if you are not satisfied with King88's response.

Current Version: This Privacy Policy is effective from 1 January 2026. Version 3.1. Applicable to all members and users of the King88 Malaysia platform.
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